Privacy Policy

Last Updated: 22March2025

This Privacy Policy describes how Pluteo Pty Ltd (ABN: 84 679 775 752) ("Pluteo," "we," "our," or "us") collects, uses, and discloses your personal information when you use our website https://pluteo.com.au (the "Platform").

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

1.1 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

1.2 Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as "Pluteo," "We," "Us," or "Our") refers to Pluteo Pty Ltd, ABN: 84 679 775 752. For the purpose of GDPR, the Company is the Data Controller.

Marketplace refers to Pluteo, the online platform that facilitates lease agreements between Stockists (landlords of retail space) and Tenants (product providers).

Personal Data refers to any information that relates to an identified or identifiable individual.

Service refers to the Application or Website operated by Pluteo.

Usage Data refers to data collected automatically when using the Service.

You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is using the Service.

If you have any questions about this Privacy Policy, You can contact us:

By email: shop@pluteo.com.au

By visiting our website: https://pluteo.com.au

Collecting and Using Your Personal Data

3.1 Types of Data Collected

3.1.1 Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

Name, email, address, and phone number.

Business details, including ABN and legal entity information including insurance.

Payment details for lease agreements and service fees.

Transaction records related to stockist-tenant agreements.

3.1.2 Usage Data

Usage Data is collected automatically when using the Service. This may include:

IP address, browser type, and version.

The pages of our Service that You visit, the time and date of Your visit, and time spent on those pages.

Device type, operating system, and unique device identifiers.

3.1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on Our Service and store certain information. You can manage cookie preferences in your browser settings.

How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our Service, including managing lease agreements between Stockists and Tenants.

To process payments and ensure compliance with financial regulations.

To verify business details (ABN and liability insurance) for marketplace integrity.

To communicate with users, including customer service, legal notices, and marketing updates (with opt-out options).

To improve our Service, including analytics, troubleshooting, and new feature development.

Sharing Your Information

Your personal information may be shared with:

Service Providers, including payment processors and customer support providers.

Business Partners, including Stockists and Tenants for fulfilling lease agreements.

Regulatory Authorities, if required by law.

We do not sell personal data to third parties.

Data Security & Retention

We implement reasonable security measures to protect your data. We retain personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data.

Request corrections or deletions.

Opt out of marketing communications.

Restrict or object to certain data processing activities.

For requests, contact us at shop@pluteo.com.au.

Third-Party Services

We may integrate third-party services such as payment gateways, analytics providers, and marketing tools. These third parties have their own privacy policies that govern their use of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via email or on our website.

For more information, contact us at:

Pluteo Pty Ltd ABN: 84 679 775 752 Email: shop@pluteo.com.au Website: pluteo.com.au